Billing & Payments

Cancellation and Refund Policy

Deep Markets provides instant, automated AI computational software and lifetime credit packs. Please read this policy carefully before purchasing any credit pack.

No Refunds on Packs

All credit pack purchases are final. Once credits or feature unlocks are activated, no refunds or returns are issued.

Zero Auto-Renewals

All plans are 100% one-time purchases via UPI. No recurring card debits, no auto-renewals, and no hidden subscriptions.

Duplicate Protection

Verified technical duplicate payments or mistaken multiple transfers are 100% refunded within 5–7 business days.

1. Strict No-Refund Policy on Purchased Credit Packs

All Credit Pack Sales Are Final:Once you purchase any plan on Deep Markets (including Starter Pack ₹99, Trader Pack ₹599, or Pro Pack ₹999), there is strictly no refund policy once activated.

Deep Markets provides intangible, digital AI software services. Upon verification and credit activation:

Cloud compute resources, specialized AI model access, and analysis quotas are provisioned and unlocked on your account profile immediately.
Feature entitlements (such as the Trading Journal on the Trader plan, or the AI Trading Coach on the Pro plan) are permanently unlocked for your user account.
Because computational access and persistent entitlements are granted immediately, we cannot revoke or restock delivered digital services.
Consequently, we do not offer refunds, partial refunds, or money-back guarantees for any reason once a plan has been verified and activated.

2. One-Time Purchases & Lifetime Credit Validity

Deep Markets operates on a transparent, pay-as-you-trade credit model:

Zero Auto-Recurring Charges: Every purchase is a one-time transaction completed via direct UPI transfer or UPI QR code. We never store debit/credit card details and will never automatically charge your account in the future.
Credits Never Expire: Purchased AI chart analysis credits have lifetime validity. You use them only when you choose to submit charts for pattern detection. Unused credits remain in your balance forever.
Permanent Feature Unlocks: Upgrading to the Trader plan unlocks the Trading Journal and historical setup archives permanently. Upgrading to the Pro plan permanently unlocks the Journal, archives, and AI Trading Coach. These feature unlocks do not expire.
No Cancellation Necessary: Because there are no recurring subscriptions or renewal cycles, you never need to submit a cancellation request. You retain full control over when and if you wish to top up credits.

3. Technical Duplicate Charges & Verification Errors

The only exception to our no-refund policy is technical billing or transfer errors:

If you mistakenly transferred duplicate payments for a single credit pack order, or if an amount was debited from your bank account but rejected during manual verification:

Any verified duplicate or uncredited transaction will be refunded 100% in full.
Refunds are credited directly back to the original remitting UPI ID or bank account.
Processing typically takes 5 to 7 business days.

How to report a duplicate or disputed payment:

Email: deepmarkets.co@gmail.com

Subject: [BILLING INQUIRY] Duplicate Payment Resolution

Include: Registered Account Email and UPI No / UTR

Questions before purchasing?

If you have questions about credit pack features or analysis capabilities, reach out prior to buying.

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Platform & Policies

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Deep Markets is an automated software analysis platform. We do not provide personalized financial advice, broker trades, or custody investor funds.

1. Strict No-Refund Policy on Purchased Credit Packs

Deep Markets provides intangible, digital AI software services. Upon verification and credit activation:

Cloud compute resources, specialized AI model access, and analysis quotas are provisioned and unlocked on your account profile immediately.

Feature entitlements (such as the Trading Journal on the Trader plan, or the AI Trading Coach on the Pro plan) are permanently unlocked for your user account.

Because computational access and persistent entitlements are granted immediately, we cannot revoke or restock delivered digital services.

Consequently, we do not offer refunds, partial refunds, or money-back guarantees for any reason once a plan has been verified and activated.

2. One-Time Purchases & Lifetime Credit Validity

Deep Markets operates on a transparent, pay-as-you-trade credit model:

Zero Auto-Recurring Charges: Every purchase is a one-time transaction completed via direct UPI transfer or UPI QR code. We never store debit/credit card details and will never automatically charge your account in the future.

Credits Never Expire: Purchased AI chart analysis credits have lifetime validity. You use them only when you choose to submit charts for pattern detection. Unused credits remain in your balance forever.

Permanent Feature Unlocks: Upgrading to the Trader plan unlocks the Trading Journal and historical setup archives permanently. Upgrading to the Pro plan permanently unlocks the Journal, archives, and AI Trading Coach. These feature unlocks do not expire.

No Cancellation Necessary: Because there are no recurring subscriptions or renewal cycles, you never need to submit a cancellation request. You retain full control over when and if you wish to top up credits.