Data Governance & Security

Privacy Policy

Last updated: October 2026. This Privacy Policy describes how Deep Markets Technologies ("Deep Markets", "we", "us", or "our") collects, uses, discloses, and safeguards your personal data when you use our website (https://deepmarkets.co) and associated services.

Zero Card Storage

We never collect, process, or store debit/credit card numbers or CVVs. All transactions occur securely via UPI and direct banking channels.

Encrypted Infrastructure

Account authentication and user journals are encrypted in transit and at rest via enterprise cloud infrastructure.

No Data Selling

We never sell or rent your personal information, chart uploads, or trading ideas to third-party advertisers.

1. Information We Collect

We only collect information strictly necessary to provide and operate our SaaS platform:

Account & Authentication Information:When you register or log in, we collect your email address and authentication credentials. Account identity and session authentication are managed via our backend provider, Supabase.

Uploaded Chart Images & User Notes:When you use our analysis tools or journal, we receive and store the chart image files (e.g., PNG, JPEG, WEBP) and trading notes that you explicitly choose to upload.

Payment & Transaction Identifiers (Zero Card Data):When you purchase a plan, we record verification metadata, including your 12-digit UPI UTR reference number, plan name, amount paid, and timestamp. We do not collect, view, handle, or store debit/credit card numbers, expiry dates, CVVs, or UPI PINs.

Technical & Telemetry Data:We automatically log basic diagnostic information such as your device IP address, browser type, operating system version, and timestamp of API interactions to defend against denial-of-service attacks and abuse.

2. Payment Processing & Financial Safeguards

Payment transactions for Deep Markets subscriptions are executed directly through National Payments Corporation of India (NPCI) certified UPI applications (Google Pay, PhonePe, Paytm, BHIM, or your bank's UPI app).

Your payments are protected by your bank's multi-factor authentication (MPIN / Biometric). We do not operate an intermediary payment gateway or custody user funds; each subscription is verified against authentic bank UTR reference numbers.

3. Authentication & Hosting Architecture

Deep Markets uses industry-standard cloud infrastructure:

Supabase Auth & Database: User profiles, encrypted passwords, authentication sessions, and journal entries are maintained in dedicated PostgreSQL databases managed by Supabase, with row-level security (RLS) ensuring strict isolation between user accounts.
Encrypted Transport: All communication between your client device and our servers is encrypted using Transport Layer Security (TLS/HTTPS).

4. AI Analysis Processing

When you submit a candlestick chart screenshot for technical evaluation, the image and relevant technical analysis prompts are processed through enterprise AI model endpoints (such as Google Generative AI / Gemini API).

Chart data is transmitted solely to generate the technical structure report (key levels, FVGs, momentum).
We do not transmit your name, billing credentials, or financial account data to the AI model provider.

5. Cookies & Local Storage

We use strictly necessary technical cookies and browser local storage mechanisms for:

Authenticating your active login session and preventing cross-site request forgery (CSRF).
Remembering your UI theme settings and interface preferences.

We do not use invasive third-party tracking cookies or advertising pixels to monitor your browsing activity across other websites.

6. Data Retention & Your Rights

Data Retention: We retain your uploaded charts and journal notes for as long as your account remains active. You can delete individual journal setups at any time directly through your dashboard.

Right to Access & Correction: You have the right to request a copy of the personal information we hold about you and to have any inaccurate information corrected.

Right to Erasure (Account Deletion): You may request complete erasure of your account, email, uploaded charts, and historical analysis records by submitting a request via our Contact Form or by emailing deepmarkets.co@gmail.com. We will process verified account deletion requests within thirty (30) days.

7. Grievance Officer (India DPDP & IT Rules)

In accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, the details of the designated Grievance Officer are provided below:

Grievance Officer

Deep Markets Compliance Desk

Deep Markets Technologies, India

Grievance Inquiries

deepmarkets.co@gmail.com

Response timeline: Within 24–48 hours

Read Terms of Service →Read Refund Policy →

Institutional-grade AI chart analytics and structure intelligence for disciplined traders.

Feedback & Support Desk

Questions or inquiries? Talk to our team

Platform & Policies

Pricing About Us Terms Privacy Refunds Shipping

Deep Markets is an automated software analysis platform. We do not provide personalized financial advice, broker trades, or custody investor funds.

Back to Home